Essential Personnel for Law Enforcement

Effective policing relies on leadership, accountability, and readiness. Essential Personnel gives law enforcement agencies a single platform to manage talent, track wellness, share guidance and ensure equipment accountability.

Agencies That Trust Essential Personnel

Purpose-Built for Law Enforcement

Manage Your People, Policies, and Equipment with Confidence

EP centralizes the essential tools law enforcement agencies rely on to develop officers, improve communication, monitor wellness, and maintain accountability across every division.
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Training Management

Insight to Guide Every Officer’s Growth
EP gives leaders full visibility into certifications, qualifications, weapon scores, and training objective progress. Training event management streamlines conference requests and scheduling internal classes. All training data is consolidated onto an employee's profile.
If you feel the desire to write a book, what would it be about?by Glenn Carstens-Peters

Field Training & Evaluation Program

Develop Confident, Capable Personnel
Guide recruits and new employees through structured training with configurable evaluation workflows, digital documentation, and real-time progress tracking. Ensure consistent onboarding, reinforce performance standards, and help supervisors identify coaching opportunities before early issues become major problems.
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Performance Development

Empower Growth Through Meaningful Insight
Recognize excellence, administer accountability and ensure feedback can be quickly documented. Instead of just a once-a-year evaluation, EP provides provides multiple tools designed for leaders to coach, counsel and mentor.
If you feel the desire to write a book, what would it be about?by Glenn Carstens-Peters

Professional Standards & Internal Affairs

Maintain Accountability & Strengthen Trust
Essential Personnel streamlines investigations, use of force reporting, complaint tracking, policy acknowledgments and disciplinary actions in one secure platform. Standardize processes, maintain complete audit trails, and provide leadership with the visibility needed to promote transparency, consistency and organizational integrity.
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Guidance

Policies, Memos, After Actions, etc...
Get off of Sharepoint. Stop emailing critical communication and hoping staff will read. EP's software streamlines posting, tracking versions and identifying changes. With a modern, easy to navigate interface, the Guidance module keeps your files organized. Will even automatically assign new employees the policies they need to acknowledge.
If you feel the desire to write a book, what would it be about?by Glenn Carstens-Peters

Equipment Accountability

Quickly answer who is assigned equipment
From firearms and vehicles to ballistic vests and serialized gear, EP helps you track every item your department relies on. Assign gear to officers, shifts, or stations, and maintain full service histories and audit trails, ensuring readiness and accountability across your force.
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Technology

  • AWS encrypted boot & block volumes for data storage
  • MongoDB deployment for customer data that includes encryption, user authentication and SSL encryption for all traffic
  • All traffic between application tiers (Client Browser, Load Balancers, Application Servers, Storage and Databases) are encrypted with 2048 bit SSL certificates.
  • EP hosts its cloud resources in AWS's Columbus, OH (us-east-2) and Portland, OR (us-west-2) datacenters (primary is in Columbus)
  • We do not use resources outside the United States
  • Containerized, isolated deployments for every customer
  • Least-privilege, Role Based Access Controls
  • End-to-end encryption with modern TLS
  • Firewalled servers
  • Cloudflare DDoS and Security protections
  • Source code security scanning
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Integrations & Partners

ESO offers an integrated suite of software products for EMS agencies, fire departments, and hospitals.

Aladtec provides public safety employee scheduling to match shifts to your rotation patterns and monitor minimum staffing requirements.

If you feel the desire to write a book, what would it be about?by Glenn Carstens-Peters

In-app Chat for Customer Service

Don’t want to call or email?  We offer an in-app chat tool that connects all of your users to our client success team and software engineers. This is a popular tool that emphasizes our commitment to overwhelming customer success. 
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Single-Sign-On

Single sign-on (SSO) is an authentication scheme that allows a user to log in with a single ID to any of several related, yet independent, software systems. 

Benefits of using single sign-on include:

  • Mitigate risk for access to 3rd-party sites. Because user passwords are not stored or managed externally
  • Reduce password fatigue from different username and password combinations
  • Reduce time spent re-entering passwords for the same identity
  • Better network security. Eliminating multiple passwords also reduces a common source of security breaches—users writing down their passwords. 

See How EP Works for Your Agency

Experience how EP can streamline operational readiness for your department. Request a demo to explore the tools, integrations, and insights that help law enforcement teams stay ready, accountable, and effective.