Built for Government-Grade Security

Essential Personnel meets the security and reliability standards public sector agencies require, from infrastructure to access controls, protecting sensitive data while keeping systems easy to use and available.

Data Security

How We Protect Your Data

EP is built around isolation, least-privilege access, and continuous validation, so sensitive personnel and criminal-justice data stays protected at every layer.

Built for Security

Security Standards & Controls

Technical specifications covering hosting, encryption, access controls, and compliance standards.

Hosting & Infrastructure

Hosted entirely in AWS GovCloud (US), primary in us-gov-east-1, replicated to us-gov-west-1.
US-based infrastructure and personnel; no data or resources leave the United States.
Hardened environments with restricted network access and redundant systems for availability.

Data Security

Fully isolated customer instances, without shared databases.
Encryption at rest using FIPS 140-3 validated cryptography.
Encryption in transit over TLS 1.2+ using FIPS 140-3 validated ciphers.
Key management aligned with NIST SP 800-57.

Access Control & Authentication

Hierarchical Role-based access control (RBAC) enforcing least privilege access even within complex public safety agencies.
Single Sign-On (SSO) via SAML and OIDC providers (Microsoft Entra ID, Google Workspace, Okta, and more).
Multi-factor authentication (MFA) meeting AAL2 standards, enforeable agency-wide for all users.
Administrative oversight and full auditability of access.

Compliance & Audits

SOC 2 Type II maintained annually.
Aligned with the latest FBI CJIS Security Policy.
Annual third-party audits and internal security reviews.
SOC 2 Type II report and CJIS Security Addendum available on request through the Trust Center.

Monitoring & Reliability

Continuous monitoring with Cloudflare WAF, Crowdstrike Falcon, and Amazon GuardDuty threat detection.
Automated alerting and centralized logging.
Encrypted backups and cross-region disaster recovery.

Security You Can Verify

See how we protect your data. Review our certifications, compliance reports, and security practices in the Trust Center.

Visit Trust Center

See Integrations Built for Your Sector

Essential Personnel connects with a wide range of sector-specific systems to streamline your workflows and enhance operational efficiency. Explore your sector page to see how these integrations work in law enforcement, fire service, local government, and more.

ProdigyEMS

Prodigy and EP have built a strong partnership. As an authorized Prodigy reseller, we bring EMS professionals accredited, CAPCE-approved online training for organizations and individuals.